1. Introduction
Welcome to EcoCraft Outdoor Living (Pty) Ltd. By accessing our website and engaging with our services, you agree to comply with and be bound by the following terms and conditions. Our mission is to transform ocean-bound plastic into durable, stylish outdoor furniture while protecting our coastlines.
2. Terms of Service
2.1 Product Descriptions and Variations
- Recycled Material Nature: Our furniture is crafted from 100% recycled plastic.
- Color Consistency: Due to the nature of recycled materials, slight color variations may occur between different production batches.
- Standard Colors: We primarily offer products in Green, Brown, and Black.
2.2 Quotations and Pricing
- Validity: All pricing provided in our documentation is exclusive of VAT unless otherwise stated.
- Estimates: Quotes for standard items like the 4, 6, and 8-seater picnic sets or garden benches are subject to change based on material availability.
- Exclusions: Delivery and installation services are not included in the base product price and will be quoted separately based on your location in the Eastern Cape or beyond.
2.3 Custom Projects
- Scope: We undertake custom work including walkways, boundary fencing, and jungle gyms.
- Management: For local projects, we provide on-site project management to ensure safety and quality standards.
2.4 Use of Products
- Intended Use: Our furniture is designed for coastal, commercial, and residential environments.
- Safety: Products like school benches and picnic sets are built to be splinter-free and weather-ready for heavy use.
3. Privacy Policy
3.1 Data Collection
We collect personal information necessary to fulfill your requests, such as:
- Contact Details: Your name, email address, and phone number provided for sales inquiries.
- Location Data: Information regarding your property in Jeffreys Bay or the wider Eastern Cape for delivery logistics.
3.2 How We Use Your Information
- Service Delivery: To process orders for premium recycled plastic outdoor furniture.
- Communication: To provide “hands-on support” and updates regarding your orders or custom installations.
- Mission Updates: To share how your purchase helps keep plastic out of landfills and oceans.
3.3 Data Protection
- Confidentiality: Your personal data is handled by our Sales & Marketing Director and is not shared with unauthorized third parties.
- Security: We take reasonable steps to protect the information gathered through our contact channels.
4. Cookie Policy
4.1 Use of Cookies
Our website uses cookies to improve user experience and analyze traffic.
- Session Cookies: To maintain your connection during a visit.
- Analytical Cookies: To understand how visitors interact with our “Ocean-First” mission and product pages.
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. However, please note that some features of our site may not function correctly if cookies are disabled.
5. Intellectual Property
All content, including images of our picnic tables, pool loungers, and the EcoCraft logo, is the property of EcoCraft Outdoor Living (Pty) Ltd. Unauthorized use of this material is prohibited.
6. Governing Law
These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes will be handled within the jurisdiction of the Eastern Cape courts.
7. Contact Information
For legal inquiries or to request a quote, please contact:
Director
Chereece Schmidt
Phone
062 599 2594
ecocraftoutdoorliving@gmail.com
Address
Jeffreys Bay, Eastern Cape
